Refund policy

Damaged items or empty doors

If your calendar arrives damaged, or a door is empty, contact us within 30 days of delivery with your order number and a photo. We'll send a replacement at no cost. You don't need to send anything back.

Returns

You can return an unopened calendar within 30 days of delivery for a full refund of the item price. Calendars with opened doors can't be returned unless they arrived damaged or incomplete (see above).

To start a return, contact us with your order number. We'll reply with the return address and instructions. Items sent back without first requesting a return will not be accepted.

Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund.

Gift wrap and shipping

Gift wrap fees and original shipping costs are non-refundable, except when the item arrived damaged or incorrect.

Exchanges

The fastest way to get a different bundle is to return the unopened item and place a new order.

Contact

Questions about returns? Contact us.